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Only use this form if you have received an incorrect or faulty item.

If you have changed your mind about an item, please fill out the Change of Mind Return Form. ‘Change of Mind’ refers to purchases you have made in error such as items that don’t fit the way you would like, unwanted gifts or ordering the wrong item.

    Your Details

    Enter your details below. The order number can be found in your order confirmation email.

    State

    Return Item Details

    Enter the details of the items you are returning. If you are returning more than 1 item, click on the 'add item' button.
    The item name can be found in your order confirmation email.

    Upload supporting images to help us process your return faster.

    Return Parcel Details

    Place the items you're returning in a suitable satchel or box (To reduce waste, you can reuse the original packaging)
    and enter the details of the parcel below.

    Additional Comments

    Please enter any additional comments here



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      Mottainai Clothing is a sustainable second hand clothes and thrift shop online based in Australia.
      © 2021 Mottainai Clothing. All Rights Reserved

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