Faulty Return Form

Only use this form if you have received an incorrect or faulty item.

If you have changed your mind about an item, please fill out the Change of Mind Return Form. ‘Change of Mind’ refers to purchases you have made in error such as items that don’t fit the way you would like, unwanted gifts or ordering the wrong item.

Your Details

Enter your details below. The order number can be found in your order confirmation email.

Order Number

Full Name

Phone Number

Your Address

Town/Suburb

State

Post Code

Return Item Details

Enter the details of the items you are returning. If you are returning more than 1 item, click on the 'add item' button.
The item name can be found in your order confirmation email.

Item Name

Image Upload

Upload supporting images to help us process your return faster.

Reason for return

Return Parcel Details

Place the items you're returning in a suitable satchel or box (To reduce waste, you can reuse the original packaging)
and enter the details of the parcel below.

Weight (kg)

Length (cm)

Width (cm)

Height (cm)

Additional Comments

Please enter any additional comments here

Please leave this field empty.

Your Details

Enter your details below. The order number can be found in your order confirmation email.

Return Item Details

Enter the details of the items you are returning. If you are returning more than 1 item, click on the 'add item' button.
The item name can be found in your order confirmation email.

Return Parcel Details

Place the items you're returning in a suitable satchel or box (To reduce waste, you can reuse the original packaging)
and enter the details of the parcel below.

Additional Comments

WANT 10% OFF?

Shopping cart

Want 10% off?

Faulty Return Form

Your Details

Enter your details below. The order number can be found in your order confirmation email.

Return Item Details

Enter the details of the items you are returning. If you are returning more than 1 item, click on the 'add item' button. The item name can be found in your order confirmation email.

Return Parcel Details

Place the items you're returning in a suitable satchel or box (To reduce waste, you can reuse the original packaging) and enter the details of the parcel below.

Additional Comments

WANT 10% OFF?

Shopping cart

Want 10% off?

Enter the details of the items you are returning. If you are returning more than 1 item, click on the 'add item' button.
The item name can be found in your order confirmation email.

Place the items you're returning in a suitable satchel or box (To reduce waste, you can reuse the original packaging)
and enter the details of the parcel below.