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Only use this form if you have changed your mind about an item. ‘Change of Mind’ refers to purchases you have made in error such as items that don’t fit the way you would like, unwanted gifts or ordering the wrong item.

If you have a faulty item, please fill out our Faulty Return Form.

Items can be returned for store credit. To be eligible, your items must be:

  • Sent back within 10 days of receiving your parcel
  • In the condition they were sent in (items that are ‘New with Tags’ must have original tags still attached)

If your return doesn’t meet the requirements, your package can be sent back to you. Visit our Returns Policy for more information.

    Your Details

    Enter your details below. The order number can be found in your order confirmation email.

    State

    Return Item Details

    Enter the details of the items you are returning. If you are returning more than 1 item, click on the 'add item' button.
    The item name can be found in your order confirmation email.

    Return Parcel Details

    Place the items you're returning in a suitable satchel or box (To reduce waste, you can reuse the original packaging)
    and enter the details of the parcel below.


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      Mottainai Clothing is a sustainable second hand clothes and thrift shop online based in Australia.
      © 2021 Mottainai Clothing. All Rights Reserved

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