Buying preloved garments shouln’t mean you have to be any less satisfied with your purchase. If you are unhappy or change your mind about your order, simply send the items back and we’ll exchange them for store credit.
Please refer to our Returns Policy for full terms and conditions.
For Change of Mind Returns:
- Fill out our Return Form.
- Check your inbox, you’ll receive your free domestic return label within 24 hours.
- Print your label.
- Re-wrap the items
- Attach your label
- Go to your closest Post Office and return for free.
Your return will be accepted if the returned items are:
- Sent back within 10 days of receiving your parcel.
- In the condition they were sent in (items that are ‘New with Tags’ must have original tags still attached).
If your return doesn’t meet the requirements, your package can be sent back to you. You will be responsible for shipping costs.